You’re not reaching a helpdesk. You’re reaching the team responsible for your journey.
Use this page to reach us for planning new trips, getting support on existing journeys, or exploring partnerships — all handled inside one accountable system.
During business hours, most messages receive a first response within 1–2 hours.
Travel inquiries & bookings
For planning new trips, understanding options, and getting clarity before you confirm anything.
Purpose: New travel plans, pricing clarity, and itinerary questions.
Email (primary)
[email protected]
WhatsApp (secondary)
+91 8829914128
Business hours: 10 AM – 9 PM IST
Best used before booking.
Customer support
For confirmed bookings and active journeys that need assistance, clarification, or changes.
Purpose: Modifications, on‑trip help, and questions once your booking is confirmed.
Email (primary)
[email protected]
Best for confirmed bookings.
Business & partnerships
For organisations that want to build on top of or plug into the GoBaby Travel operating system.
Purpose: B2B travel, integrations, and long‑term collaboration.
Email (primary)
[email protected]
Used by travel agents, studios, and corporate travel desks.
Best for partnerships and B2B conversations.
Feedback & grievances
For serious concerns, unresolved issues, or feedback that should reach our leadership team.
Purpose: Escalations, formal complaints, and important suggestions.
Email (primary)
[email protected]
Best for escalations only.
What happens after you contact us.
Every message is treated as part of a real journey, not a ticket number.
- Message routed instantly to the right team based on the contact card you choose.
- Acknowledgment sent so you know we’ve received your request and what to expect next.
- One owner stays responsible for following your request through until it is resolved.
All contact channels in one place.
General & planning: [email protected]
Support: [email protected]
Partnerships: [email protected]
Grievances: [email protected]
Phone
+91 8829914128
Business hours: 10 AM – 9 PM IST
+91 8829914128
For quick, simple questions during business hours.